Consulting

Corporate strategy

Our services include:

  • Corporate Strategy

  • Strategic Planning

  • Growth Strategy (Organic and Non-Organic)

  • Performance Improvement

  • Business Development

  • Partnerships and JV (Design, Negotiation and Implementation)

  • Business Due Diligence

  • Post acquisition/merger management and integration

  • Value creation measurement at product and portfolio level

Customer and New media

Our services include:

  • Customer Journey

  • Customer Satisfaction Management

  • Social Media Strategy

  • Insurance Price Comparison Strategy

  • Web Self Service

  • Mobile strategy

  • Multi-channel and omni-channel strategy

  • Mobile sites and Mobile Apps

Operations

Our services include:

  • Claims experts management

  • Organizational Design and Transformation

  • Target Operating Model design

  • Business Architecture review

  • Group Divisional Structure Implementation

  • Process and Procedures Design and Re-Engineering

  • Organizational Structure Detail Design, including job description/ definition

  • Product Design

  • Strategic and Operational Marketing Plan Design and Implementation

  • Customer Acquisition Cost and Processes Optimization

  • Value Based Customer Management

  • Sales and Channel Strategy and Management

  • Sales Force Structuring and Management

  • Third Party Vendor Selection

IT Strategy

Our services include:

  • IT planning and roadmap definition

  • IT business cases

  • High level requirements gathering

  • Vendor scouting

  • Vendor selection

  • IT Economic measurement and optimization

Measurement, risk and assurance

Our services include:

  • Key performance indicators

  • Quality Assurance

  • Financial impact and modelling

  • Process quality and compliance

  • Risk assessment, including ORSA

  • Solvency 2 implementation support